CLOUD NINE Product Warranty
Warranty
In the unlikely event that your product develops a fault, our warranty covers the repair or replacement of your product within the guarantee periods below.
| Product | Manufacturer's Guarantee Period | Extended Warranty Period |
|---|---|---|
| Cordless Battery | 6 MONTHS | 6 MONTHS |
| Magical Quick Dry Potion and Accessories | N/A | N/A |
| New Airshot Pro | 1 YEAR | 3 YEARS |
| Revive, Rejuvenate, Redefine | 1 YEAR | 1 YEAR |
| Sericite Collection | 1 YEAR | 3 YEARS |
| The 2-in-1 Contouring Iron Pro | 1 YEAR | 3 YEARS |
| The Airshot | 1 YEAR | 1 YEAR |
| The Airshot Pro | 1 YEAR | 2 YEARS |
| The Mini Iron | 1 YEAR | 3 YEARS |
| The Original Cordless Iron | 1 YEAR | 1 YEAR |
| The Original Hot Brush | 1 YEAR | 3 YEARS |
| The Original Iron Pro | 1 YEAR | 3 YEARS |
| The Original/Wide including Limited Edition/Touch/Micro Irons and All Wands | 1 YEAR | 3 YEARS |
| The Retro Iron | 1 year | 3 year |
| The Wide Iron Pro | 1 YEAR | 3 YEARS |
In the unlikely event that your product has developed a fault, please visit our Returns page where we’ll help you find a solution.
HOW TO ACTIVATE YOUR EXTENDED WARRANTY
You can activate your extended warranty by registering your product here within 14 days of purchase. A valid proof of purchase from a recognised retailer is required to verify your extended warranty period. If you have purchased directly from the CLOUD NINE website, we will automatically register you for your extended warranty. View our Warranty Terms and Conditions.
Phone Numbers
UK: 01423 223327
International: +44 1423 223327
Monday to Friday - 9am – 5pm
Saturday and Sunday - Closed
Online Chat
Monday to Thursday - 8am – 8pm
Friday - 8am - 5pm
Our Office
A2 Hornbeam Square West
Harrogate
HG2 8PA
