Returns

How to return your item

To return your CLOUD NINE product, please select the flag of the country where you purchased your product (not your current location).

Note: If you wish to return a subscription product, please call our Returns Department on 01423 223 327, from 9am-5pm Monday-Friday.

Got a Question? Just Get In Touch
You can contact our Customer Experience Team for help by simply giving us a call or using our Online Chat function.

Phone Numbers
UK: 01423 223327
International: +44 1423 223327

Monday to Friday - 9am – 5pm

Saturday and Sunday - Closed



Online Chat
Monday to Thursday - 8am – 8pm
Friday - 8am - 5pm

Our Office

A2 Hornbeam Square West
Harrogate
HG2 8PA